The terms.

Who this is between

These terms are between Divine Ventures Group LLC, doing business as The Systems Doula ("I" or "me", led by LaTikia Mitchell Cunnien), and you, the person buying Move-In Ready. You agree to them when you tick the box at checkout.

What you get

Month 1: I set it up. One 90-minute planning call. Then, in your FG Funnels account, I set up your free-guide page, thank-you page and guide delivery, a short welcome email sequence, and one booking calendar with confirmations, reminders and rescheduling, plus the contact tags, fields and notifications they need. I test everything and send you a recorded walkthrough.

Bonus when you pay in full: your members area. In month 2, I set up a members area in your FG Funnels account, on your own web address, in your colors and logo: a "Start here" welcome tour, one space ready for what you share first (a free guide, a program or a community), the access email, and automatic access when someone joins or buys. I test it on a laptop and a phone. You add your content.

Months 2 and 3: I'm there for your questions. Message me by voice or text and I reply within one business day (a fix may take longer than the reply). Once a month I review one thing you built (one page, one email sequence, one calendar or one workflow) and send recorded feedback, a fix list in order, and one follow-up check. You make the changes, so you can run it yourself by the end of month 3.

If something I built stops working before the end of month 3, I fix it free, ahead of other questions.

When month 1 starts

Month 1 starts once three things are in: my access to your FG Funnels account, your free guide, and your words for the page and emails. Your setup form asks for all three. Your months of setup and help count from that day, so time spent waiting for your guide is never taken from them.

The Move-In promise

Once your free guide and words are in, by the end of month one a test contact will get your guide, get your welcome emails and be able to book a call. If that isn't working, I keep going until it is, at no extra cost.

What is not included

Anything not listed above, for example:

• writing your guide or your words (I format and lightly edit what you send)
• a new brand (I use your branding in my template)
• moving content from another platform, checkout pages for paid offers, extra pages, and connections to other tools
• members areas, beyond the one in the pay-in-full bonus
• making your own changes for you, or calls beyond the planning call

You get two rounds of changes in month 1, each sent as one list. Anything extra is quoted in writing before it starts.

Price and payments

$1,500 paid today, or 3 payments of $500: today, then on the same date in each of the next two months (or the last day of a shorter month), taken automatically from the card or bank account you pay with. A sign-up code takes $100 off (off the first payment on the 3-payment plan). The members area bonus comes with paying in full.

The 3-payment plan spreads the full price; it is not a monthly subscription, and the full total is owed once you buy. Payments run by date, even before month 1 starts. FG Funnels itself, your domain, and email or text sending costs are yours, paid to those companies.

Late payments

If a payment is more than 5 business days late, I may pause the work until it is paid. Paused time does not add to your months.

No refunds

Payments are not refundable, including if you change your mind before month 1 starts. On the 3-payment plan, the full total is owed once you buy. If something I set up is not working, the Move-In promise covers it: I keep going until it is. The one exception: if I end Move-In Ready early, see Ending early.

Your part

Give me access to your account, send content you have the right to use, and answer within 2 business days when I ask you to approve something. Never send passwords by email or text; the setup form shows how to add me to your account instead.

If I have not heard from you for 10 business days when I need an answer, I may pause the work and tell you in writing. A pause does not add to your months.

How I work with your information

I keep your information private and use it only for this work and my business records. I use AI tools for parts of the work, like drafting and turning voice answers into text. I only use services that do not train on customer data, under their terms or because I have turned training off in their settings, I do not send your name or contact details with your answers, and I check everything before you see it. Passwords, account numbers, lists of your clients or patients, health information, and anything you mark "Not for AI" never go into AI tools.

Move-In Ready never needs anyone's health information. Please do not send it.

What is yours

You keep everything you send me. Once you have paid in full, the pages, emails and calendar I build for you are yours. My templates, starter kit and methods stay mine; you may use them as they are built into your setup, for your own business.

Results and responsibility

I do not promise a particular result, like leads, sales or bookings. FG Funnels and other platforms belong to their companies, and I am not responsible for their outages or changes. Messages are answered on business days (Monday to Friday, except U.S. federal holidays); this is not an emergency service. If something goes wrong, my total responsibility is limited to what you paid for Move-In Ready in the 6 months before the claim, and neither of us is responsible for indirect losses such as lost profits.

Ending early

Either of us can end Move-In Ready with 14 days' notice by email. If you end it early, the full price is still owed. If I end it early for any reason other than a broken term, you owe nothing more, and I refund payments for work not yet started.

After month 3

The setup is yours, handed over as it is. If you want more built later, I quote it as its own project.

If we disagree

We first talk it through in good faith for 30 days, then try mediation in Manatee County, Florida, or by video, before going to court. Florida law applies.

Changes to these terms

These terms stay as they are for your purchase. Any change needs both of us to agree in writing; email is fine.